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Returns

Do you accept returns?

Yes! We accept returns on all in-stock and special order products so long as they are returned in new, unused condition within 15 days of receipt. Return shipping charges are the responsibility of the customer. Our mailing address is: 7765 Lemona Avenue, Van Nuys, CA 91405. Please include a copy of your order confirmation as well as the reason for return. 

Do you offer exchanges?

Yes! We offer exchanges on all in-stock and special order products so long as they are returned in new, unused condition within 15 days of receipt. Return shipping charges are the responsibility of the customer. Our mailing address is: 7765 Lemona Avenue, Van Nuys, CA 91405. Please include a copy of your order confirmation as well as the reason for return. 

How do I return/exchange my shoes?

Return shipping charges are the responsibility of the customer. Our mailing address is: 7765 Lemona Avenue, Van Nuys, CA 91405. Please include a copy of your order confirmation as well as the reason for return. Please send an email to hello@californiansfootwear.com to let us know your return is on the way.